Report Electrical Product Safety Issue |
You can use these on-line forms to make an enquiry, report an injury, or file a voluntary complaint about a product safety issue.
Ontario Regulation 438/07, Product Safety specifies pre-market approval requirements for all electrical equipment and products (including consumer electrical products) offered for sale in the Ontario marketplace and ESA has responsibility for safety oversight for post-market industrial products in the province.
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For more information, you may call ESA at 1-877-ESA-SAFE (1-877-372-7233) and provide the information requested below.
Please note, the Canada Consumer Product Safety Act requires the reporting of incidents related to consumer electrical products. A “consumer product” means a product, including its components, parts or accessories, that may reasonably be expected to be obtained by an individual to be used for non-commercial purposes, including for domestic, recreational and sports purposes, and includes its packaging.
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For more information on these reporting obligations OR to report an injury or file a voluntary complaint about a consumer electrical product involving a safety issue, please visit Health Canada’s website at: http://www.hc-sc.gc.ca/cps-spc/legislation/acts-lois/ccpsa-lcspc/index-eng.php |
To report an injury or file a voluntary complaint about an unapproved electrical product issue OR
To report an injury or file a voluntary complaint about an industrial or commercial-only electrical product, please specify below your role with respect to the incident:
I am a ...
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Consumer
, Commercial or Industrial Property Manager, or End-User |
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Ontario Fire Marshal, Fire Department, Health Canada, Police, Ministry of Labour, or Insurance Investigator |
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Manufacturer, Wholesaler, Importer, Distributor, Certification Body or Field Evaluation Agency
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Retailer
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Please do not use these forms to ask questions or request information. For your question or request about electrical product issues, click
here
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